Privacy Questions Players Ask
Account data is archived and encrypted when you close. Withdrawal and deposit records stay on file where local law requires. You can request deletion of non-essential data by contacting support; depends on local law whether we must retain transaction history.
Yes. Log into your account and go to Settings > Personal Information. You'll see your name, email, phone, deposit history and last few login dates. For a complete data export, email our support team with your account ID and we'll send it within 14 business days.
We don't store full payment details after your transaction clears. DANA, OVO, GoPay and QRIS process the actual transfer; we only record the transaction ID and your account balance. All connections are encrypted and verified by our payment security partner.
We use your email address to send account updates and activity summaries. Marketing emails are sent only if you've opted in during signup. You can turn off promotional emails anytime in your account settings without affecting gameplay or withdrawals.
Contact our live chat immediately or email support with dates and details. If your account was accessed without permission, we'll secure it, check withdrawal requests and help you regain control. Always change your password after reporting unauthorized access.
Your gameplay data — rounds played, bet amounts, winnings — is private to your account. We use it to spot fraud patterns and improve game performance; it's never sold to third parties or shown publicly. Players in Semarang and across Indonesia have the same privacy protection.
We share data only with payment partners needed to process your DANA, OVO, GoPay or QRIS deposits and withdrawals. We do not pass your name, email or gameplay to other gaming sites, apps or social networks. Your identity stays within shiobet88.
